Voicebot AI solution for automating customer interactions. Helps with customer service, order completion, and appointment scheduling.
Features
AI Voicebot
A chatbot that uses artificial intelligence to handle customer inquiries and provide responses via voice interaction.
Call Participation
Ability to participate in calls, allowing the voicebot to gather information and respond to questions during a call.
Order Status
Feature to check the status of customer orders, providing real-time information on order progress.
Identity Verification
Can verify caller identity to ensure security and provide personalized service.
Multi-Channel Integration
Supports integration with various communication channels to engage users across platforms.
Voicebot for Debt Collection
Utilizes a voicebot to automate soft debt collection processes, improving efficiency and reducing manual intervention.
Customer Communication
Facilitates automated communication with customers to discuss payment issues and find resolutions.
Process Automation
Automates repetitive tasks in the debt collection process, allowing for faster and more efficient operations.
Voicebot Surveys
The platform provides a voicebot for conducting telephone surveys, allowing for automated interaction with respondents.
Survey Automation
Automates the process of conducting surveys, reducing the need for manual work and increasing efficiency.
Customizable Interaction
Allows customization of the bot's interaction with respondents to suit different survey needs and goals.
Real-time Reporting
Provides real-time data and reporting on survey responses, giving immediate insights.
Integration with Messenger
Allows you to connect the chatbot with Facebook Messenger for seamless customer interaction through chat.
24/7 Customer Interaction
Enables the chatbot to handle customer queries and interaction around the clock, ensuring constant availability.
Intuitive Interface
Provides an easy-to-use interface for setting up and managing your chatbot without needing extensive technical knowledge.
Automation of Repetitive Tasks
Helps automate repetitive customer service tasks, which can improve efficiency and reduce workload.
Data Collection and Analysis
The chatbot collects customer data and interactions, providing analysis to help improve services and engagement.
Customizable Responses
Allows you to customize the chatbot's responses to better match your brand's tone and customer needs.
Contact Form
Allows users to fill in their name, email address, contact number, and message to get in touch with the team.