DoorDash's Package Pickup service allows you to request a Dasher to pick up prepaid packages from your home and drop them off at carriers like UPS, FedEx, or USPS. You select the packages, provide a prepaid shipping label, and schedule a pickup. The service can handle up to 5 packages per order.
Features
Package Pickup Service
Consumers can request a Dasher to pick up prepaid packages from their home to be returned via major carriers including UPS, FedEx, and USPS.
Multiple Package Support
Consumers can have up to 5 packages picked up and dropped off in a single order.
Platform Convenience
The service is integrated into the DoorDash platform, allowing for easy use and access through the website or app.
Restaurant Ordering
Place orders from a wide array of restaurants available on DoorDash for fast delivery or pickup.
Grocery Shopping
Shop groceries online via the DoorDash app, including meat, dairy, snacks, and more, with safe delivery.
Convenience Stores
Get household essentials and products delivered from local convenience stores through DoorDash.
DashPass
Access lower delivery fees and special offers by subscribing to DashPass for ordering from participating local restaurants and stores.
Package Pickup
Request a Dasher to pick up packages from your home and drop them off at carriers like UPS and USPS.
Gift Cards
Purchase DoorDash gift cards for loved ones to use across restaurants, convenience stores, and more.
DashMart
Shop for groceries, household essentials, and more through DashMart within the DoorDash app.
Consumer Brands Visibility
Consumer Packaged Goods (CPG) brands can boost their visibility through the DoorDash app, which has access to 150k+ retail stores.
Enterprise Restaurants
Enterprise restaurants with 125+ locations can reach new consumers, allowing them to discover and order from new restaurants and cuisines.
Small Business Restaurants Promotions
Small business restaurants with under 125 locations can create promotions and sponsored listings through the Merchant Portal to reach new customers.
Expand Online Reach
DoorDash enables brands to target audiences across an estimated 95% of the U.S. population.
Attract High-Intent Shoppers
Reach over 37 million monthly active consumers shopping on DoorDash through in-app ads and promotions.
Drive More Sales
Connect with consumers at critical moments to drive incremental sales and increase market share.
Real-Time Identity Verification
DoorDash requires Dashers to re-verify their identity between deliveries to ensure they are who they say they are.
Machine Learning for Inauthenticity Detection
Advanced machine learning models are deployed to detect inauthentic activity based on abnormal account activity, such as login anomalies and suspicious order patterns.
Photo Identity Check
Dashers are required to complete a photo real-time identity check, usually after completing a delivery, to verify their identity and prevent unauthorized account usage.
Five Below Partnership
Offers high-end, extreme-value brands for teens and children, featuring items such as seasonal favorites, candy, toys, games, tech gadgets, beauty products, etc. Available in over 750 stores.
David’s Bridal Partnership
Provides wedding gowns, special occasion items, and accessories. Consumers can shop directly for weddings and other formal needs from over 10 stores.
Sports Basement Partnership
Sports retail partnership offering gear for various outdoor activities like snow and water sports, primarily available in Northern California.
DashPass Membership Integration
Access to discounted service fees, reduced prices, and member-only promotions on eligible orders from various merchants, including retail partners.
The Future of Work
Flexible work opportunities with low barriers to entry, aiding individuals like students, teachers, and parents to choose when, where, and how they work.
Empowering Merchants
Assisting small businesses to grow through programs such as the DoorDash Accelerator for Local Restaurants and DoorDash Accelerator for Local Goods.
Broadening Food Access
Through initiatives like Project DASH, DoorDash provides subsidized delivery of charitable food to those in need to improve food accessibility.
Economic Value Delivery
Creating earning opportunities for Dashers, helping merchants grow their businesses, and enhancing convenience for consumers.
Environmental Sustainability Priorities
Reducing emissions from delivery, reducing packaging and food waste, building partnerships, and minimizing corporate emissions.
24/7 Trust and Safety Team
Provides a contact number for reporting safety-related incidents at any time, ensuring customer and Dasher safety issues are addressed promptly.
Customer Help Center
Offers resources and assistance for customers to report and resolve delivery issues safely.
Dasher Safety Resources
Provides Dashers with access to safety tools, occupational accident policies, and SafeDash to ensure their well-being while working.
Merchant Portal
Allows merchants to rate deliveries, provide feedback, and manage their DoorDash experience ensuring a safe and efficient partnership.
Policy & Commitment
DoorDash is committed to making websites and services accessible for everyone, in alignment with WCAG 2.2 AA guidelines and complying with web accessibility laws.
Continuous Improvement
DoorDash focuses on the continuous improvement of digital accessibility through annual audits, staff training, and keeping up with accessibility standards and guidelines.
Contact for Accessibility
DoorDash offers a contact method for further information or feedback on accessibility features through a phone number and an email address.
Fresh, Local Selection
DashMart offers a variety of local gems and top-brand staples, allowing you to complete your full grocery list or top-off midweek. New items are regularly stocked.
Delivery on Demand
There is no need to schedule a delivery window or shop days in advance. Orders are packed and dispatched as soon as they are placed, offering convenient and timely delivery.
$0 Delivery Fees
DashPass members enjoy $0 delivery fees on eligible restaurant, grocery, convenience, and alcohol orders, along with exclusive discounts.
Exclusive Offers
Members receive exclusive offers throughout the year, adding extra value to the DashPass membership.
Pick Up and Save
Get 5% back in DoorDash credits on eligible pick-up orders, allowing members to save more.
Extended Coverage Beyond Restaurants
DashPass extends savings to drinks, snacks, grocery, convenience, and alcohol items at select merchants.
Complimentary DashPass with Chase
Certain Chase cardholders can unlock DashPass benefits complimentary, adding value to existing banking services.
Chegg Student Membership
Students using Chegg Study or Chegg Study Pack can access free DashPass memberships, including DashPass Student Membership.
Sponsored Products
Display specific CPG brand products more visibly in various placements to increase sales. Managed through API integration with various partners.
Sponsored Brands
Highlight a brand across versatile placements to boost visibility and brand recognition through DoorDash's advertising solutions.
Banners
Create visually engaging banners to capture shopper attention and drive brand awareness on the platform.
Promotions
Run promotions to boost sales by offering shoppers special deals and discounts on specific products or brands.
Offsite Ads
Expand reach by using data-driven ads outside of the DoorDash platform, targeting potential customers based on specific criteria to drive sales back to DoorDash.
Sponsored Listings
Expand reach by displaying ads in high visibility places on the DoorDash app. Listings can appear on order and search screens.
Closed-loop campaign metrics
Utilize detailed data and real-time metrics to assess marketing impacts like sales and ROAS.
Precision Targeting
Use custom schedules to reach consumers at optimal times.
Performance Improvement
Manage ad campaigns with custom locations, budgets, and audience settings.
Customer Insights
Gain understanding of customer interactions and conversion metrics.
Team Collaboration
Assign roles and permissions to manage ads efficiently.
Alcohol Delivery Insights
Provides data showing 41% of consumers report ordering alcohol via delivery more than last year, and a 54% yearly increase of alcohol pickup and delivery orders on DoorDash.
Alcohol Product Availability
Indicates that 32 states currently offer alcohol products for delivery on DoorDash.
Popular Alcoholic Drinks by Sale
Lagers lead as most ordered for delivery, with affordable party-friendly drinks like vodka, tequila, whiskey, and canned cocktails also popular.
Key Delivery Days and Occasions
Highlights July 4th, Cinco de Mayo, and June 29th as major days for alcohol delivery.
Consumer Predictions for Fall and Holiday
Offers insights like the popularity of whiskey during football season and a shift towards sparkling wines.
Overall Dasher Rating
A composite score that ranges from 0 to 100, based on four metrics: Acceptance Rate, Completion Rate, On-Time Rate, and Customer Rating. Each metric is weighted differently.
Rewards Tier Qualification
The Overall Dasher Rating informs which Rewards tier a Dasher qualifies for: Silver (60-64 points), Gold (65-74 points), or Platinum (75-100 points).