Platform to collect and manage customer reviews. Integrates with social media and automates review requests. Offers analytics and feedback collection.
Features
Easy Review Collection
Allows businesses to collect customer reviews through a simple platform that integrates with popular business tools.
Automated Social Media Sharing
Automatically shares positive customer reviews on connected social media platforms to enhance online presence.
Review Dashboard
A centralized dashboard that lets businesses manage and respond to customer feedback efficiently.
Customizable Review Invitations
Enables businesses to customize and send review invitations to customers, increasing engagement and feedback quality.
Monthly Revenue Input
Users can input their monthly revenue to calculate potential profit increases.
Profit Increase Slider
A slider allows users to select a realistic range of profit increase percentage between 5-10%.
Potential Annual Profit Growth
Displays the potential annual profit growth based on the input revenue and selected increase percentage.
Fear of Negative Reviews
Learn how to effectively manage and learn from negative reviews to improve your business and build customer trust.
Collecting Customer Reviews Efficiently
Discover strategies to collect customer reviews effortlessly through effective strategies and innovative tools, and what methods work best to get valuable feedback.
Psychology Behind Customer Reviews
Understand how reviews influence buying decisions and how you can use these insights to get more positive feedback.
Integrate the evaluation platform
Guides you through integrating their evaluation platform to manage customer reviews effectively.
Evaluation management
Helps in managing the evaluations received from customers to maintain quality feedback.
Filter out rating links and negative ratings
Allows you to filter ratings, specifically to avoid negative ratings and links that might affect reputation.
Request ratings
Enables you to actively request ratings from customers to gather more feedback.
Requesting and automating valuations (part 2)
Provides information on automating the feedback request process, ensuring continuous input from customers.
Collect and manage reviews
Proactively collect and manage reviews on existing platforms, without needing to create a new profile.
Intercept negative reviews and handle them privately
Features to manage and handle negative reviews privately with automation options.
Integration of other rating platforms
Supports integration with all common platforms, avoiding the need for new profile creation.
Automated evaluation queries
Automates evaluation queries using services like SMS, WhatsApp, and email.
Integration with shop/invoicing system
Provides integration with existing shop or invoicing systems.
Languages
Supports over 24 languages to cater to a broader audience.
NFC display
Offers free NFC display to facilitate easy review submission via direct feedback platforms.
Quick registration process
Streamlined registration process requiring just 2 minutes.
Customer Review Collection
Encourages businesses to actively collect customer reviews to gather important feedback and improve service quality. Companies are advised to prompt customers through various channels to leave reviews.
Negative Review Handling
Provides strategies on how to respond to negative reviews in a positive way, which includes responding immediately and professionally to maintain customer trust.
Fake Review Detection
Highlights ways to recognize fake reviews, which can be overly positive or negative with no specifics, helping companies maintain credibility and trustworthiness.
Integration into Marketing
Suggests integrating customer reviews into marketing strategies to build trust and social proof, displaying them on websites or other channels to engage potential customers.