Callbee is a CRM for call center teams. It helps track and analyze call data, manage call tasks, and schedule calls with templates. It includes features for incoming call handling, team collaboration, and data reporting. Offers a 7-day free trial.
Features
Star Team Auto Dialer
This feature allows automatic dialing for team members, increasing productivity by automating the calling process.
Assign Task & Track
Enables assignment of tasks to team members and tracks their progress to enhance team coordination and efficiency.
Schedule & Send Templates
Lets you schedule calls and send templates automatically, streamlining communication and follow-up processes.
Track Everything
Provides comprehensive tracking of customer interactions and employee performance in real time.
Perform Incoming-Call
Manages and tracks incoming calls to ensure efficient handling and support for customer inquiries.
Advance Reports & Analysis
Generates detailed reports and analytics to provide insights into call performance and resource management.
Real-time Performance Tracking Admin Panel
Full access to track performance in real-time, providing comprehensive insights.
Customizable statuses and team structures
Allows you to customize statuses and structures to fit your team's needs.
Efficient and organized CRM solution
Provides tools for managing customer relations efficiently.
Unlimited Contacts, Members and Disposition
Add and manage as many contacts and members as needed.
Customer data tracking and optimization
Tools to track, analyze, and optimize data for better insights.
Performance report of member
Generate detailed performance reports for each member.
Automated Attendance system and tracking
Automates attendance tracking for accuracy and ease.
Application for Members
Dedicated mobile app for team members to manage their calls and data on-the-go.
Admin for Management
Admin dashboard to oversee team activities, generate reports, and manage calls and data efficiently.
Calling Automation for Members
Automates calling processes for team members, reducing manual dialing efforts.
One-click Incoming Data Fetch
Enables easy access to customer data during calls with a single click.
Every Detail of Customer for Calling Members
Displays comprehensive customer data to calling members to facilitate informed interactions.
Simple Process to Connect with Customer
Streamlines the calling process, making it easy for members to connect with customers.
Every Detail About Your Customer
Provides detailed insights into customer profiles and interactions.
Search-Filter to Find Everyone at One Place
Offers advanced search and filter options to quickly locate customer or team member information.
Day-wise Performance of Every Member's Call
Tracks and displays the daily performance metrics of each team member's calls.
Day-wise Auto Attendance System
Automatically records and manages daily attendance for team members.
Custom Call List and Pre-Messages Templates
Allows admins to set up custom call lists and templates for messages to streamline communication.
Star Tele audio Dialler
Allows simultaneous calling through a system for efficient communication.
Assign Tasks & Track
Enables task assignment and tracking of their progress for better team management.
Track Everything
Tracks every component of employee work in a single platform.
Schedule & send templates
Helps in scheduling calls and sending pre-defined templates for consistency and time-saving.
Perform incoming Call
Manages and performs incoming calls smoothly.
Advance Reports & analysis
Provides advanced reporting and analysis features for evaluating team performance.
YouTube Videos
Learn how to use the product through informative YouTube videos.
Detailed Articles
Access step-by-step articles for a thorough understanding of the product.
Webinars
Join live webinars to learn about the product in detail.
Troubleshoot Access Issues
Get help with accessing your account if facing trouble.
Payment & Refund Support
Assistance with payments and refund-related issues.
Mail Support
Send an email with your problems and receive a response within 0-30 minutes.
Direct Support Team Contact
Talk directly with the support team for immediate help.
Product Hunt Rating
Rate the product on Product Hunt to share your thoughts.
Feedback Sharing
Provide feedback about the product, which is valued by the team.