AI-powered platform for building and managing virtual support teams. Features include AI-enhanced voice calls, social media engagement, categorization, automated summaries, CRM integration, and automation actions. Supports multi-channel communication across various platforms. Targets industries like healthcare for appointment scheduling and prescription management.
Features
AI-Enhanced Voice Calls
Handle customer calls with AI support to enhance interactions and provide efficient service.
Build Client Relationships
Record and improve client relationships by tracking client preferences and personalizing every interaction.
Instant Social Replies
Automatically reply to comments, reviews, and messages on platforms like Facebook, WhatsApp, Instagram, and Google.
Smart Categorization
Categorize and tag conversations automatically to improve customer journeys.
Automated Summaries
Generate summaries of conversations to offer a concise overview of customer interactions.
CRM Integration
Integrate with CRM systems to align and enhance data management across sales and customer service.
Real-World Plugins
Enable AI-enhanced interaction with platforms like Google Places and OpenTable.
Automated Outcome Actions
Automatically trigger actions based on conversation outcomes to streamline workflows.
Intelligent Voice Call Management
Scales outbound calling operations with AI employees capable of handling thousands of concurrent calls. Features include natural phone conversations, intelligent follow-up scheduling, seamless handling of concurrent calls, and advanced conversation analytics.
WhatsApp Business Solutions
Engages customers through WhatsApp with AI employees providing natural conversation handling, personalized interactions, seamless multimedia communication, and 24/7 customer support.
Website Communication Hub
Transforms websites into communication platforms with AI employees for 24/7 customer service, natural voice and text conversations, intelligent inquiry handling, and multi-language support.
Social Media Customer Service
Provides instant responses on social media with AI handling comments and messages, including intelligent engagement, professional DM conversations, real-time response management, and cross-platform message handling.