CogniAI
CogniAI automates up to 80% of your customer support emails, allowing you to focus on growing your business.
Features
Auto-replies to emails
Automatically replies to repetitive customer inquiries such as order status and FAQs.
VIP and urgent case flags
Flags VIP customers, legal threats, and frustrated customers to ensure timely responses.
Brand-safe responses
Responds in a consistent brand voice using British English.
Team alerts
Alerts your support team via Slack or Telegram for urgent cases.
Email activity logging
Logs all email interactions to Google Sheets for easy tracking.
Weekly reports
Provides insights with charts and trends in weekly performance reports.
Pricing Plans
Autopilot
$0
per monthly
Insights+
$0
per monthly