ChainFuse
ChainFuse is a customer analytics platform designed for support-focused teams, helping them understand trends, minimize churn, and enhance user satisfaction through AI insights.
Features
Real-time Customer Feedback
Integrates with platforms like Discord and Slack to listen and respond to customer conversations as they happen.
Sentiment Analysis
Utilizes 5-dimensional sentiment analysis to understand customer emotions and predict satisfaction metrics.
Automated Reporting
Generates comprehensive reports on user feedback and feature requests, simplifying team collaboration.
AI-Driven Insights
Tracks user trends and alerts teams to important customer interactions to aid in decision-making.
Connection with External Services
Links with tools like Salesforce and Jira to relay critical information to the right teams efficiently.
Pricing Plans
Basic
$50
per monthly
Pro
$200
per monthly
Enterprise
$500
per monthly