VibeBack is a feedback tool for SaaS products that allows users to collect emoji-based feedback in seconds. It provides actionable insights to improve user retention and drive continuous improvement.
Features
Zero Friction
Allows users to capture feedback with a simple emoji click, eliminating the need for logins or forms.
Emoji Categories
Automatically categorizes feedback using emojis for UX Pain, Positive Feedback, Bug Reports, and Feature Requests.
Instant Insights
Provides instant, categorized feedback in a dashboard with no need for manual tagging.
Optional Comments
Allows users to add short comments to provide more context if desired.
Smart Auto-Tagging
Auto-tags feedback based on keywords and context using a rule-based system.
Easy Integration
Enables integration into a website with just a simple code snippet, avoiding complex setup procedures.
Feedback Widget
Provides a zero-friction feedback widget that users can integrate into their websites to collect feedback through emoji reactions and comments.
Session Management
Uses a session ID stored in the browser to prevent duplicate feedback submissions and maintain a consistent user experience across sessions.
GitHub Authentication
Allows users to authenticate using their GitHub accounts for streamlined account setup and access to the service.
Emoji-based feedback collection
Enables website visitors to provide feedback quickly and easily using emojis, streamlining the feedback process and increasing participation rates.
Feedback analysis tools
Offers website owners tools to view and analyze collected feedback, helping them understand visitor sentiments and improve user experience.