VOISA is an AI-powered phone assistant service that automates telephone communication with natural language processing and contextual understanding, offering solutions for various industries with customizable options.
Features
Natural Conversations
Leverages advanced natural language processing to carry on fluent, human-like dialogues that integrate contextual understanding for seamless conversations.
Contextual AI Intelligence
Provides intelligent responses and system integrations fueled by deep industry knowledge for relevant and effective communication.
Automated Task Completion
Handles tasks such as appointment scheduling, answering inquiries, and controlling systems, actively working to achieve enterprise objectives.
Industry-Specific AI Assistants
Presents specialized assistants like Mia for customer service and Max for office management, optimizing performance for specific tasks and industries.
Multi-language Support
Fluently communicates in multiple languages, understanding diverse dialects and accents, making it accessible for global audiences.
Seamless Integration
Offers easy integration with existing systems such as CRM, ERP, or industry-specific software, enhancing workflow without disruption.
Data-Driven Optimization
Utilizes data analysis from interactions to continuously improve performance and customer satisfaction.
AI Voice Cloning
Allows restaurants to strengthen their brand identity by providing a personalized touch to customer interactions through voice cloning technology.
AI Telephone Assistant
Optimizes customer communication by automating ordering processes, which can increase sales and streamline operations for restaurants.
Order System Transformation
Transforms restaurant operations by utilizing AI-enhanced order systems to increase revenue and address staffing shortages.
24/7 Appointment Booking
Allows patients to schedule, reschedule, or cancel appointments at any time, even outside of business hours, enhancing convenience for both patients and practice staff.
Automatic Reminders
Sends intelligent reminders to patients via phone, reducing the rate of missed appointments and improving overall practice efficiency.
Patient Information Handling
Automatically responds to common inquiries such as opening hours, directions, and preparation for procedures, cutting down the workload for practice staff.
Prescription Requests
Takes follow-up prescription requests from patients and routes them efficiently to the practice team for processing.
Patient Prioritization
Recognizes and prioritizes emergency situations over routine inquiries to ensure urgent cases receive prompt attention.
GDPR-Compliant Communication
Ensures all communications are secure, data-protection compliant, and documented, providing peace of mind for both patients and providers.
PMS Integration
Bietet nahtlose Integration in Property Management Systeme, um Echtzeit-Informationen über Verfügbarkeiten zu bieten und Abläufe zu optimieren.
Personalized Service
Erkennt wiederkehrende Gäste und bietet maßgeschneiderte Empfehlungen, um ein personalisiertes Erlebnis zu gewährleisten.
Service Requests
Ermöglicht Hotels, Raum-Service Bestellungen zu verwalten und Reinigungsanfragen effizient zu koordinieren.
Menu Integration
Integrates with the restaurant's menu to provide customers with accurate menu information and personalized recommendations.
24/7 Order Acceptance
Allows restaurants to receive orders at any time, even outside of business hours, ensuring no missed orders and maximizing sales opportunities.
Upselling & Cross-Selling
Suggests add-ons like sides, drinks, and desserts to increase the average order value and enhance customer experience.
Product Information
Beantwortet sofort und zuverlässig detaillierte Fragen zu Produkten, Verfügbarkeiten und Spezifikationen, basierend auf dem aktuellen Produktsortiment.
Order Status Checking
Ermöglicht Kunden direkte Auskunft über den aktuellen Status ihrer Bestellung, einschließlich Lieferzeiten und möglicher Verzögerungen.
Returns Management
Vereinfacht den Rücksendeprozess durch automatisierte Abwicklung und Statusverfolgung von Rücksendungen.
Property Search
Filters and presents suitable properties from your portfolio to clients based on their preferences.
Location Information
Offers comprehensive information on location, infrastructure, public transport, and surroundings of your properties.
Exposé Distribution
Automatically sends relevant exposés via email or SMS after client interactions with follow-up management.
AI-Powered Market Analysis
Provides AI-driven market analysis, helping businesses understand customer interests and market trends.
AI-Powered Order Acceptance
Utilizes artificial intelligence to streamline and automate the order acceptance process in restaurants, improving efficiency and reducing errors.
Data Security Measures
Implements strong security protocols to protect user data from manipulation, loss, or unauthorized access, ensuring customer trust and data integrity.
Service Improvement through AI
Continuously improves its AI-driven services to offer better user experiences and more efficient processing capabilities.