Gofer
The product is an AI-powered customer support tool called Gofer. It offers features like performance tracking, thread summarization, sentiment analysis, and integrates with support apps. It provides personalized coaching, suggested responses, and scalable pricing plans. Free trial available for 14 days.
Features
Agent Performance Optimization
Streamline the training process for support agents with personalized performance suggestions.
Thread Summarization
Speed up support by providing quick summaries of threads, making response decisions faster.
Sentiment Analysis
Analyze customer interactions to gauge sentiment and respond with the appropriate tone.
Integration with Popular Tools
Seamlessly connect with existing support applications to enhance functionality.
Suggested Responses
Use AI to generate instant replies, improving response time and efficiency.
Pricing Plans
Starter
$19
per monthly
Growth
$49
per monthly
Corporate
$99
per monthly