Fixalert is a facility management and complaint automation app that streamlines the reporting and resolution of issues through automated communication and notifications.
Features
QR-Code Scan
Users can scan a QR-Code with any smartphone to report complaints, making the process quick and accessible.
Micro-survey Reporting
The app includes a micro-survey feature that helps users specify and report issues clearly, with the option to attach pictures.
Automated Notifications
Responsible personnel receive instant notifications with problem descriptions and locations on their phones, ensuring prompt action.
Complaint Status Updates
Complainant users receive SMS updates on the status of their complaint, keeping them informed and engaged in the resolution process.
Automated Communication
The app automates communication between the workforce, customers, and service providers, reducing the need for manual task explanations and coordination.
Worker Efficiency Tools
The app keeps workers updated in real-time, allows them to prioritize tasks, and syncs them with concerned parties.
GDPR Compliance
Fixalert is designed to be secure and GDPR compliant, ensuring data protection and reliability.
SMS notifications
Send instant messages to users via SMS to ensure they receive important updates and alerts promptly.
Email notifications
Automate the sending of alerts and updates directly to users' email, keeping everyone on the same page.
In-app messaging
Facilitate real-time communication between team members within the app to improve collaboration and workflow.
Analytics
Provide insights and analytics to help teams understand their operations better and make data-driven decisions.
Workers time tracking
Monitor and record the working hours and activities of employees to enhance productivity and manage time efficiently.
Work Order Management
Helps facilities manage all aspects of work orders with ease, from creation to completion.
Preventive Maintenance Scheduling
Allows users to schedule regular maintenance activities to prevent downtime and prolong asset life.
Asset Tracking
Enables businesses to keep track of assets across facilities, providing valuable insights into usage and performance.
Inventory Control
Helps manage and monitor inventory levels, optimizing resource allocation and reducing waste.
Matching Data to Offline Sources
Combines information from offline sources initially collected in other contexts to enhance data integration.
Linking Devices
Processes user data to connect users across multiple devices for a seamless experience.
Permission Requests
Explicitly requests user permission to access location data, explaining the necessity and purpose, allowing users to grant or deny access.
Admin Access to Location Data
Provides admins with the ability to view real-time location data for monitoring work hours and routes, ensuring transparency and accuracy.
User Control Over Location Tracking
Allows users to enable or disable location tracking at any time through device settings, impacting functionality.
Background Location Access
Requests and uses background access to location data for tracking when the app is minimized, provided the user consents.