Chatleh is an AI-powered customer support tool designed for professional service firms to enhance client engagement and lead generation through 24/7 support, compliant data collection, and multi-language capabilities.
Features
Professional Lead Qualification
Intelligently qualifies clients based on specific needs for professional services, including case type and budget.
Compliance-Aware Conversations
Ensures AI interactions respect regulations in legal, accounting, and other industry-specific scenarios while collecting client data.
Multi-Language Client Support
Supports over 95 languages to help businesses expand their reach to international clientele.
Flexible Deployment Options
Offers seamless embedding on websites or sharing via direct links to reach clients wherever they engage with your brand.
No Technical Skills Required
Allows easy implementation and deployment without the need for IT support or coding knowledge.
AI-Powered Chat Summaries
Automatically generates concise summaries of chat conversations to facilitate lead generation and inquiry tracking.
Industry-Specific Knowledge
Guides conversations using terminology and processes tailored to industries like law and accounting.
Custom chatbot goals
Allows you to set specific objectives and control conversation behavior for your chatbots to tailor interactions according to your business needs.
Add extra knowledge
Enables you to incorporate additional information beyond your existing website content, enhancing the chatbot's capability to assist users.
Email chat summaries
Automatically sends chat summaries via email to both you and your users, keeping everyone informed and up-to-date on the interactions.
User info collection
Collects user information and leads automatically during conversations, aiding in lead generation and customer relationship management.
Custom agentic workflow
Available on the Enterprise plan, allowing you to build and integrate your own unique tools and APIs for tailored workflow management.
24/7 client engagement
Allows firms to interact with clients at any time, providing continuous support and information.
Automatic lead qualification
Automatically qualifies potential leads, ensuring only high-quality leads are pursued, saving time and resources.
Website scraping feature
Automatically crawls your website to gather essential business information such as services, FAQs, working hours, and key details, enabling the chatbot to understand and respond effectively to visitor inquiries.
Multi-channel presence
Allows you to share your chatbot through direct links on social media or email, reaching prospects wherever they are, without needing them to visit your website first.
Easy chatbot embedding
Offers a simple code snippet to integrate the chatbot into your website, requiring no technical expertise or complex setups.
AI-driven responses
Handles complex questions and responds with nuanced answers by understanding the content rather than simply memorizing it, aligning with your business goals.
Automatic conversation analysis
Conversations are automatically classified as useful or non-useful, and notifications are sent only for meaningful interactions, reducing the noise from irrelevant data.
Data Security
Automatically deletes all chat logs from servers after processing to ensure privacy and prevent unnecessary data storage.
Personalized Chatbot
Customizes responses based on user interactions to provide a tailored experience.
Trusted Data Sharing
Shares data with trusted partners only under strict privacy standards to ensure smooth operation.