Better Guiding is an all-in-one platform designed specifically for guide agencies to manage trips, guides, and client interactions in a single, intuitive dashboard.
Features
Mission Control Dashboard
Provides a real-time overview of all past, present, and future trips, tracking action items and deadlines in one unified dashboard.
Individual Trip Management
Allows management of all clients, guides, and logistical details for each trip, with checklists to ensure client satisfaction.
Effortless Date Changes
Facilitates changing trip start dates while identifying and resolving conflicts such as guide availability and accommodation.
Multilingual Communication Hub
Streamlines communication with clients and guides using SMS, email, or WhatsApp with automatic two-way translation.
Client Requirements Tracker
Tracks dietary preferences, gear needs, and special requirements for each client to ensure perfect trip execution.
Payment Management
Simplifies tracking of payment status and sending invoices for smooth financial management.
Automate Review Collection
Automatically requests client reviews to enhance online reputation and enables instant response to negative feedback.
Smart CRM
Tracks client relationships and automates follow-ups to turn one-time clients into repeat customers.
Guide Management System
Matches guides to trips based on their availability, language skills, and expertise, reducing scheduling conflicts.
Client Portal
Offers clients easy access to trip details and document submission via secure, login-free magic links.