Backsy.ai is an app that lets you anonymously collect quality feedback for your service/product and then analyze it to spot areas of improvement.
Features
Effortless feedback capture
Capture raw feedback without using forms, directly gathering real customer thoughts instantly.
Noise and junk filtering
Filters out noise, junk, and spam automatically from anonymous feedback to provide cleaner insights.
AI analysis and summary
Uses AI to analyze and summarize all collected feedback instantly, minimizing manual effort.
Trend and insight charts
Provides visual charts to track product or service trends and improvements over time, facilitating better data-driven decisions.
AI-Powered Feedback Analysis
Automatically analyze feedback and assign scores to product attributes using AI, providing insights into strengths, weaknesses, and trends.
Feedback Form Generation
Easily create and share anonymous feedback forms linked to your products, allowing users to submit text or voice feedback effortlessly.
Attribute Management
Define, edit, and manage product attributes manually or let AI suggest attributes based on feedback data for improved analysis.
Trends Tracking
Monitor the performance of specific product attributes over time to identify areas that need improvement or are performing well.
Feedback Validation (Premium)
For premium users, validate and filter feedback before it is processed by AI to ensure the quality and relevance of insights.
Customer feedback aggregation
Collects customer feedback from various sources to provide comprehensive insights.
Feedback analysis tools
Offers analysis tools to interpret customer feedback data for actionable insights.