This SaaS product helps align product and support teams with insights from customer feedback. It automates insights generation, allows you to drill down into feedback sources, and assess resolution quality. You can customize data taxonomy and it integrates with Zendesk, Intercom, and Freshdesk.
Automatically analyzes customer feedback from various sources to extract sentiment data, helping teams address customer needs more effectively.
Allows you to customize and alter the feedback taxonomy to suit your business needs, making organization and analysis more relevant and precise.
Gives product and support teams insights into customer feedback trends and resolution quality, enabling improvements in service and product offerings.