This SaaS product is designed for managing customer interactions. It offers features like video meetings, real-time chat, and automated scheduling. Integrates with various tools and provides analytics for team performance. Ideal for enhancing communication and collaboration within teams.
Features
AI-Powered Transcription
Automatically records and transcribes your meetings with high accuracy using AI technology, providing a reliable way to capture and review discussions.
Searchable Meeting Notes
Allows users to quickly find important information from past meetings with a full-text search feature, enabling easy access to specific topics or decisions.
Meeting Highlights and Actionable Insights
Identifies key insights and action items using AI to ensure nothing important is missed, helping teams to quickly act on meeting outcomes.
Collaboration Tools
Enables collaboration with team members by sharing meeting notes, action items, and insights on a shared platform, enhancing team productivity and communication.
Integrations with Popular Platforms
Seamlessly integrates with popular tools like Zoom, Google Meet, and Microsoft Teams to ensure easy set-up and smooth operation within existing systems.
Meeting Transcripts
Fireflies records and transcribes meetings automatically, allowing you to review and share notes easily.
AI Super Summaries
Provides concise summaries of conversations using AI, enabling faster review of key discussion points.
Insights and Analytics
Offers insights and analytics on meetings, helping users understand trends and engagement levels.
Searchable Voice Notes
Allows users to search through voice notes to find specific parts of conversations quickly.
Meeting Collaboration
Facilitates collaboration by enabling comments, annotations, and highlighting within meeting notes.
CRM Integrations
Integrates with popular CRMs for seamless updating of customer information based on meetings.
Zapier Integration
Connects Fireflies with hundreds of other apps through Zapier for automation and workflows.
Live Meetings
Supports recording and note-taking in live, real-time meetings.
Data Security
Ensures data security with GDPR and SOC 2 compliance to protect user information.
Video Conferencing Integration
Capture meetings directly from popular video conferencing platforms like Zoom, Google Meet, and Microsoft Teams without needing additional software.
Highly Accurate Transcription
The AI transcription system ensures high accuracy, supporting meetings in multiple languages such as Spanish, French, and Dutch, making the meeting notes precise and understandable.
Powerful Search Capabilities
Includes smart search to easily find keywords and phrases, and topic tracking to locate sections based on custom-defined categories like metrics and tasks.
Soundbites
Create short audio clips from meetings to highlight key points and simplify sharing and consumption of important information.
Threads
Organize comments and discussions around specific parts of the transcription to simplify collaboration and follow-ups.
Integrations with Workflow Apps
Seamlessly connect with various tools like Slack, Zapier, and CRM systems to synchronize data and streamline workflow.
Security and Access Control
Provides user-level and admin-level access controls, allowing teams to manage who can view, access, and edit meeting transcriptions securely.
AI Meeting Transcription
Record and transcribe meetings in real-time on your mobile device, capturing all spoken content for easy review and reference later.
Searchable Meeting Transcripts
Search through transcripts to find key moments or decisions, making follow-ups and reference easier.
Audio Highlighting
Highlight and comment on specific parts of the conversation directly in the transcript for easy reference.
Summarization
Generate concise summaries of meetings, allowing quick reviews of discussion highlights and actions.
Collaboration
Share meeting notes and transcripts with team members directly through the app to ensure everyone is on the same page.
CRM Integration
Automatically log calls, notes, transcripts, and meetings into your CRM. This helps in the seamless recording of client interactions for better sales tracking.
Onboarding Support
Facilitates faster onboarding of sales reps by allowing them access to successful sales calls and helping them recognize strategies that work for closing deals.
Real-Time Coaching
Enables managers to provide coaching and feedback during calls by leaving comments directly on the call. They can also highlight key moments to revisit later.
Post-meeting collaboration
Enables users to instantly find and recall meetings after they occur, seamlessly integrate with project management tools, and facilitate better team alignment and follow-ups.
Automatic documentation
Automatically transcribes and documents meetings, ensuring all spoken knowledge is captured and easily accessible for future reference.
Onboarding support
Helps new engineers get up to speed by providing quick access to past meeting histories, understanding project details, and reviewing old code discussions.
Cultural maintenance and issue spotting
Allows teams to maintain a strong cultural understanding and identify potential issues by reflecting on meeting discussions and trends.
Project management integrations
Connects with various project management and note-taking tools like Asana, Slack, Trello, Salesforce, Zapier, and more, to enhance productivity and streamline workflows.