ValueFlow is a SaaS product for designing customer lifecycles. It offers tools for planning, prioritizing, and managing customer journey initiatives. Features include strategic planning, design, cross-functional collaboration, roadmap management, and data-driven triggers. It aims to enhance customer acquisition, retention, and growth.
Features
ValueFlow Roadmaps
Plan, prioritize, and measure customer lifecycle design initiatives across your organization to improve the customer experience. Features include strategic initiative planning, cross-functional collaboration, agile workflows, design canvas drill-down, roadmap management, and data-driven triggers.
ValueFlow Design
Focuses on integrating customer journey mapping, service blueprinting, and process engineering to create efficient customer experiences that drive acquisition, adoption, retention, and expansion.
ValueFlow Intelligence
Utilizes data to provide insights for optimizing customer lifecycle designs, enhancing growth and efficiency in customer experiences.
ValueFlow Roadmaps
Plan, prioritize, and measure lifecycle-design initiatives across various teams like Sales, Marketing, and Customer Success. Link initiatives for visibility and collaboration, leveraging insights to spearhead initiatives based on real-time insights.
ValueFlow Design
Create and iterate customer lifecycle designs for different segments, outcomes, and phases. Gain insights and identify risks in real-time for instant design improvements, focusing on journey mapping and service blueprints.
ValueFlow Intelligence
Enhance efficiency and scalability of customer lifecycle performance. Connect intelligence to CRM and service automation tools to track and report performance metrics, triggering improvements and organizational efficiency.