Conversational AI platform for enhancing customer experience and employee productivity. Supports customer service, employee interactions, and marketing automation. Offers intelligent automation and enterprise use-case templates. Used by global brands.
Features
Customer Experience Enhancement
Utilizes AI-driven interactive chat to elevate customer interactions and improve satisfaction by quickly addressing queries and providing solutions.
Employee Interaction Empowerment
Facilitates internal communication with AI-powered tools, helping employees with faster information retrieval and enhanced collaboration.
AI Marketing Strategy Enhancement
Boosts marketing initiatives by integrating AI-driven conversational interactions to engage customers and gather valuable insights.
Unlimited Chatbots
Create an unlimited number of chatbots to manage various customer interaction tasks.
AI-Powered Chatbots
Utilize AI capabilities to enhance and automate customer interactions with the chatbots.
No-Code Chatbot Builder
Build and customize chatbots without any programming skills using an intuitive interface.
Training and Support
Access dedicated chat and video support to ensure smooth implementation and operation.
Integrations
Integrate the chatbots with other platforms such as CRM and marketing tools for streamlined workflows.
Security and Compliance
Compliant with GDPR, ISO 27001, SOC 2 Type 2, and HIPAA to ensure data protection and privacy.
Intent Detection in Real Time
This feature allows the chatbot to detect user intent in real time. It uses AI to understand what the user wants and adjust responses accordingly, enhancing the interactivity and effectiveness of the chat experience.
GPT-3.5 Turbo Integration
The chatbot is powered by GPT-3.5 Turbo, enabling it to deliver more accurate and human-like conversation experiences. This integration provides advanced language understanding and dialogue capabilities.
Upload Training Data
Users can upload their own data to train the chatbot, allowing customization based on specific business needs. This ensures the chatbot is tuned to understand industry-specific terms and dialogues.
Customize Intent and Utterances
This allows users to define particular intents and their associated utterances. This manual customization lets businesses tailor the chat experience to better fit their unique requirements.
Continuous Learning and Improvement
The chatbot constantly evolves by learning from interactions. It is capable of improving its responses over time based on user interactions and feedback, ensuring a progressively better experience.
Instant Handover to Live Agent
Allows seamless transition from chatbot to live chat at any point in the conversation, ensuring human intervention when needed for complex queries. This helps in maintaining a smooth customer support system.
Live Chat Analytics
Provides data-driven insights into customer interactions to help enhance customer experience. This feature tracks chat volumes, response times, and other key metrics to optimize customer support efficiency.
Integration with Existing Software
Enables the integration of live chat functionality into existing software platforms. This feature is crucial for businesses looking to embed chat support into their current operational systems, enhancing overall performance.
Automated Conversations
Automatically handle customer interactions with engaging and intelligent conversations using AI-powered chatbots.
Data Extraction
Retrieve structured data from every conversation, capturing specific customer inputs to give context to support agents.
Response Evaluation and Improvement
Analyze chatbot responses to ensure high-quality interactions and continuously improve the AI agent's performance.
Endless Integration Options
Tars Converse AI allows integration with various external systems to unlock multiple functionalities such as CRM integration, payment processing, and data management, enabling businesses to maintain a seamless workflow.
Efficient Workflow Management with APIs
Automate workflow processes by using APIs to trigger actions, adjust settings, and access real-time data, reducing manual intervention and enhancing operational efficiency.
Seamless Customization and Integration
Offers vast customization options to suit the unique needs of different businesses by integrating with popular platforms like Slack, Zendesk, and other digital tools to streamline operations.
No-Code Builder
Allows users to manage chatbots without needing any engineering skills. It provides an easy-to-use interface for creating and deploying conversational AI experiences.
Customizable Options
Enables users to customize chatbots to reflect their brand with various options such as branding choices, personalized interactions, and dynamic adjustments to fit specific needs.
Multilingual Capabilities
Supports reaching global audiences by offering chatbots that can communicate in multiple languages, ensuring accessibility and engagement across different regions.
User Flow Analytics
Allows you to refine the customer journey at each step by tracking and analyzing user interactions with the conversational AI, helping identify drop-offs and optimize response paths.
Conversion Rate Optimization
Enables optimization of conversion rates by providing data and insights on how users are interacting with the chatbot, allowing for adjustments to improve user engagement and conversion.
Integration with Sales and Marketing Systems
Effortlessly integrates Tars Analytics with systems like Google Ads and Google Analytics, as well as platforms like Facebook and others to streamline data flow and leverage analytics for improved marketing strategies.
No-Code Builder
Empowers users to create and customize conversational AI workflows without coding skills, using a drag-and-drop interface.
Design and Personalize
Enables users to reflect their brand identity through customizable conversation elements and design components.
User Flow Analytics
Provides insights into user engagement and behavior, allowing for data-driven enhancements to conversational flows.
Seamless Integration
Offers integration capabilities with various platforms and tools to automate workflows and enhance process management.