This SaaS product is an incident management system for a condominium. Users can report incidents by filling out a form with details like the reporter’s name, contact information, incident title, location, type, urgency level, detailed description, and optional evidence. Users can also check the status of their reports using a ticket number.
Features
Incident Reporting
Allows users to report incidents by providing their name, contact number, and a brief description of the incident. Users can select the incident location, type, and urgency level.
Detailed Description
Supports adding a detailed description to give more context about the incident.
File Upload
Enables users to attach evidence in the form of images or videos up to 5MB in size.
Case Status Tracking
Allows users to check the status of their reports using a ticket number.