The product is a chatbot framework that enables users to create and customize chatbots for customer service or engagement on various platforms. It includes features for natural language processing, user interaction tracking, and integrates with external APIs. The interface allows for easy configuration and deployment of chatbots with personalized options and real-time updates.
Features
Customizable Admin Panel
Provides an admin panel that is customizable to fit user management needs, allowing easy adjustments to settings and configurations.
Social Media Integration
Allows agents to integrate social media accounts for centralized management of posts and interactions.
Analytics Dashboard
Offers an analytical dashboard to monitor key performance indicators and trends, giving insight into operations and efficiency.
Lead Generation Automation
Automates lead generation by organizing and categorizing potential leads for more efficient follow-up.