AI-powered sales platform for outbound call centers to boost sales and efficiency. Automates calls, increases conversion rates, and provides real-time reporting. Integrates with various platforms and optimizes campaign performance.
Features
Conversational AI
Enhances call engagement by using AI to handle more calls efficiently, reducing spam, and improving conversion rates.
Real-Time Reporting
Provides robust reporting tools allowing users to optimize and improve the performance of sales campaigns.
Agent Dashboard
Gives agents a comprehensive view of their performance metrics and call data, enabling better decision-making.
CRM Integration
Integrates seamlessly with existing CRM systems to synchronize data and streamline contact management.
Automated Dialing
Optimizes call outreach efforts by automating the dialing process, leading to more efficient lead conversion.
Free trial
Experience a trial of their contact center solution, allowing potential users to test the features with up to 40 or more seats. Additional usage charges may apply.
Flexible contract options
Offers flexible scaling opportunities with progressive seat count tiers. Users can choose between month-to-month plans or benefit from discounts by opting for 1- or 2-year contracts.
White glove customer care
Provides award-winning support to ensure users get the most out of the Convoso solution, enhancing customer satisfaction and maximizing utility.
Boost campaign profitability
Increases campaign efficiency and maximizes revenue with fewer leads. Their solution enhances call center performance through optimized targeting and dialing strategies.
Auto Dialer
Automatically dials a list of contacts to save time and increase the volume of calls agents can handle. It helps maximize agent talk time and productivity.
Predictive Dialing
Dials multiple numbers simultaneously and connects them to agents as soon as they answer. This mode increases efficiency by reducing idle time for agents and maximizes call throughput.
TCPA Safe Mode
Ensures compliance with TCPA regulations by using advanced technology to prevent dialing mobile numbers without prior consent.
Integration with existing systems
Allows seamless connection with other software in your stack, enhancing call center efficiencies and reducing silos.
Comprehensive suite of APIs
Provide extensive API options that allow deep integrations across various platforms, making it easier to tailor to specific business needs.
Real-time lead and SMS automation
Automate lead and SMS processes in real-time, enabling quicker and more efficient communication.
Superior spam likely detection
Helps in detecting and reducing spam calls, improving the quality of connections.
Extended caller ID reputation
Offers tools to manage and maintain your caller ID reputation, enhancing trust and connection rates.
Robust compliance tools
Provides features that help ensure adherence to industry regulations and standards.
Conversational AI Engagement
Engage prospects through AI-driven conversations, enhancing interaction and increasing sales effectiveness.
Automated Responses
Send automated responses to common queries, saving time and allowing representatives to focus on more complex tasks.
Lead Verification and Nurturing
Verify and nurture leads automatically, ensuring high-quality prospects and improving conversion rates.
Integration with Various Platforms
Seamlessly integrate with compliance, finance, and communication tools to streamline operations.
Scheduled Callback Setup
Automatically set up callbacks based on customer availability, enhancing customer interaction and satisfaction.
ClearCallerID Pro
Helps maintain a good caller ID reputation to improve contact rates by tracking and managing caller ID performance.
Automated Remediation
Automatically takes corrective action when a caller ID is flagged, preventing blocks and maintaining campaign effectiveness.
Real-Time Alerts
Provides instant notifications when caller IDs need attention so issues can be addressed promptly.
Load Balancing
Distributes calls effectively across multiple caller IDs to reduce the risk of being flagged, ensuring a fair workload and increased call connect rates.
Real-time Data Insights
Provides call center reporting tools with real-time data insights to help optimize costs, empower data-driven decision-making, and maximize ROI.
Integration with Applications
Enhance connectivity by integrating with your favorite applications and maintaining compliance.
Agent Performance Monitoring
Monitors agent performance with detailed reporting to help improve efficiency and effectiveness.