Support Otter is an AI chatbot platform for managing customer support. It allows you to create chatbots that learn from your documentation, integrates with your website, and provides 24/7 assistance. It offers features like customizable widgets, real-time performance tracking, conversational history, and easy knowledge base integration. Pricing plans include a Starter Plan, Pro Plan, and Enterprise Plan.
Features
AI-Powered Chatbot
Create an intelligent chatbot that learns from your documentation and handles customer inquiries 24/7, providing continuous support to users.
Document Upload & Processing
Easily upload documents like PDFs, and the system will automatically process the text to enhance chatbot responses.
Customizable Widget
Customize the appearance and behavior of the chatbot widget to match your brand’s style and improve user engagement.
Real-Time Insights
Monitor your chatbot’s performance, user engagement, and support metrics through a real-time analytics dashboard.
Comprehensive Chat History
Review all user interactions and improve your responses over time with a complete chat history.
Easy Knowledge Base Integration
Link your documentation seamlessly with the chatbot for providing accurate, contextual responses.