CoatCheck is a digital cloakroom management solution that replaces paper tickets with SMS codes. It offers features like real-time staff activity monitoring, customer data tracking, and digital ticket recovery. The platform aims to streamline cloakroom operations and enhance customer experience by providing easy-to-use management tools and valuable insights.
Features
Easy-to-manage dashboard
Provides an easy-to-use interface for businesses to manage cloak rooms, track customer data, and monitor loyalty programs.
Rescue lookup
Allows customers to quickly recover lost digital tickets by searching for details in the system.
SMS Tickets
Sends a 4-character SMS code with ticket links, letting customers retrieve their coats or valuable items digitally.
Staff Activity Insights
Provides real-time staff activity monitoring to optimize cloak room management, track employee performance, and identify areas for improvement.
Simplified Storage with Digital Ticketing
Uses SMS tickets with a 4-character code for smooth and efficient operations.
Valuable Customer Insights
Tracks customer retention, contact history, and duration of stay to optimize services and boost loyalty.
Access to staff app
Allows staff to use the app to manage coat check services effectively. Facilitates easy navigation and operation within the app.
SMS Tickets
Enables the sending of coat check tickets to customers via SMS, allowing for a digital and convenient ticketing system.
Loyalty Program
Offers a reward system for frequent users, encouraging customer retention and repeat usage of the coat check service.
Streamlined Check-in
A quick and efficient coat check system that reduces wait times and improves customer satisfaction.
Secure Storage
Advanced storage systems ensure items are safely stored and easily retrievable.
Business Analytics
Gain valuable insights into your coat check operations with detailed analytics and reporting.
Smart Features
Innovative features like digital receipts and automated notifications enhance the customer experience.
Shareable Tickets
Share individual tickets with a link for easy management. This allows users to efficiently distribute and manage cloakroom tickets.
QR Code Tickets
Send tickets directly from the app via QR code. This feature simplifies the ticket distribution process by making it contactless.
Phone Number Registration
Streamlined onboarding with phone number registration for new customers, making the signup process quick and easy.
Customizable Business Profile
Add a personal touch with accent color and banner image customization to align with brand identity.
Detailed Web Dashboard
Get real-time insights on cloakroom operations for better management and understanding of business performance.
Tagging System
Attach tickets to specific items or characters for easy tracking and organization.
Customer App
Customers can access their tickets on the go with a mobile app, ensuring easy accessibility and management of their items.