AI-powered chatbot platform for conversational support and customer engagement. Integrates with various platforms like Facebook Messenger and Slack. Offers features for automating interactions, improving response times, and enhancing user experience with multilingual support. Includes AI and machine learning capabilities to adapt to customer needs.
Features
AI Virtual Assistants
Floatbot provides AI virtual assistants which can interact with users via voice and chat, simplifying customer support and engagement.
No-Code Bot Builder
Allows users to build chatbots and voice bots without any coding knowledge, speeding up the deployment process.
Conversational AI
Utilizes advanced conversational AI to understand user queries and provide relevant answers, enhancing interaction quality.
Omni-Channel Experience
Supports interaction across multiple channels like website, apps, and more, providing seamless customer service.
Pre-Built Templates
Offers a variety of pre-built templates that users can customize for their specific industry or business needs.
Analytics and Reporting
Provides detailed analytics and reporting tools to monitor chatbot performance and gain insights into customer interactions.