AI-driven product feedback platform to gather customer insights and manage feedback. It helps teams prioritize product decisions, uncover feedback journeys, and enhance customer engagement. Offers tools to empower customer voices and customize brands. Features include feedback analytics, user segmentation, and integration with collaboration tools. Pricing plans available.
Features
AI-Driven Feedback Insight
Use artificial intelligence to gain insights from customer feedback and make informed product decisions.
Feedback Collection
Effortlessly gather feedback from different channels to understand customer needs.
Feedback Analysis
Analyze feedback data to identify trends and insights that can drive product improvement.
Customizable Roadmaps
Create and manage roadmaps with customizable features that align with strategic goals.
Empower Customer Voices
Give your customers a platform to express their opinions and integrate their voices into product development.
Brand Customization
Customize the feedback and insight platform to align with your company's branding, colors, and logos.
Integrations
Seamlessly integrate with other tools your teams are already using to streamline workflows.
Demo Booking Calendar
Allows users to schedule a demo by selecting a date and time from a calendar interface. Users can choose time slots on specific days to meet their availability.
Time Zone Adjustment
Users can verify and adjust the time zone to see available time slots in their local time, ensuring that the selected time is correct for their location.
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Reserve a personalized live demo to walk you through the platform and show how it can benefit specific use cases.
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Find out what features and add-ons each package includes.
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Access FAQs for quick answers.
Submit a ticket
Drop a line to their support if you have any questions.
Embeddable Widget
Allows you to add a widget to your website for collecting feedback without clutter.
Private and Public Boards
Offers options to create both private and public feedback boards for internal or external stakeholders.
Feedback Import and Contribution
Enables importing feedback and contributions from different sources to streamline the process.
Clinked Integration
Provides seamless integration with Clinked for enhanced collaboration and security.
Feature Request Tracking
Allows teams to track and manage feature requests from inception to completion, organizing them in a centralized system.
Customer Feedback Integration
Collects and integrates customer feedback into the feature request process to ensure user needs are considered.
Priority Setting
Enables setting priorities for different feature requests based on customer impact, company goals, and effort required.
Collaboration Tools
Facilitates collaboration among team members to discuss and refine feature requests.
Analytics and Reporting
Provides analytical tools to measure the impact of feature requests, including usage statistics and customer satisfaction scores.
Announcement Templates
Provides templates to structure product update announcements effectively, ensuring clear communication to users.
Feedback Management
Enables collection and management of user feedback about product updates to improve future versions.
Multi-channel Notifications
Allows you to send product update announcements on multiple platforms like email, in-app, and social media.
Feedback Management Platform
Allows businesses to gather, analyze, and manage customer feedback efficiently. It streamlines the process of feedback collection and ensures that insights are actionable and organized.
Customer Feedback Surveys
Surveys are used to directly gather input from customers about their experiences and satisfaction levels. Tools and platforms help to create, distribute, and analyze survey data effectively.
Usability Testing
This involves testing products with real users to understand how they interact with the product. It helps in identifying usability issues and areas for improvement based on actual user feedback.
Social Media Monitoring
Leverages the presence of customers on social media platforms to gather feedback and engage with them. This can include comments, tags, or mentions that provide insights into customer sentiment.
Website Analytics
Tracks and analyzes user behavior on a website to gather indirect feedback on user experience. This includes metrics like bounce rates, session durations, and click patterns.