Facilities management software (CMMS) for managing maintenance tasks, scheduling, and asset tracking. Offers messaging integration and supports a range of industries. Provides pricing tiers based on feature needs.
Features
Multi-channel Messaging
Allows users to receive and send messages through various platforms like WhatsApp, Telegram, and Facebook Messenger.
Task Management
Facilitates easy creation, assignment, and tracking of tasks for facilities management.
Asset Management
Enables users to keep track of assets, their locations, and their maintenance histories.
Inventory Management
Helps in managing stock levels and tracking inventory usage and replenishment automatically.
Scheduled Maintenance
Allows scheduling of routine maintenance to ensure consistent upkeep without manual tracking.
Integration Support
Supports integration with various tools and services, facilitating a seamless workflow.
Analytics and Dashboard
Provides insights through graphs and charts, helping users to make informed decisions based on data.
Use Familiar Channels
Fault reporters can use alternative channels like messaging apps instead of downloading new apps or using internal systems. This feature allows more convenient fault reporting by leveraging channels users are already familiar with.
Technicians Go Mobile
Technicians can use mobile devices to access fault reports in real-time. They can update the status of investigations on-site using mobile-friendly options, reducing the need for desktop computers and ensuring timely communication.
Automated Workflows
Fault reports are automatically assigned to the appropriate party as defined by users using FacilityBot. This feature streamlines workflow by ensuring that reports are directed to the correct individuals or teams without manual intervention.
Automated Priority Tagging
This feature uses artificial intelligence to automatically classify fault reports based on severity and other parameters. It ensures that urgent issues are prioritized and routed to the correct personnel immediately.
Custom Maintenance Checklists
FacilityBot provides a built-in form builder to easily create custom maintenance checklists and schedule these tasks. Notifications ensure the checklist appears on the To-do List for the relevant technician to complete.
Complete Checklists on Mobile Devices
Technicians can complete checklists using their mobile devices. FacilityBot's cloud-based solution enables immediate synchronization so that tasks can be confirmed rapidly.
Digital Sign Off on Checklists
Eliminates the need for paper checklists by allowing signed-off checklists to be stored digitally. Supports multiple levels of sign-off.
Plan Preventive Maintenance Schedules
Enables detailed planning of preventive maintenance tasks. Notifications can be set to inform participants about necessary tasks, equipment downtime, and other critical information.
Easily import assets
Assets can be easily imported in bulk at initial setup. Once imported, FacilityBot will automatically track the maintenance history of the asset.
Link fault reports and PM checklists
All requests, fault reports, and preventive maintenance checklists can be linked to assets. This helps in understanding the progress of maintenance work for a given asset. The maintenance checklist can be easily viewed from the Asset perspective.
Group assets
Assets can be grouped to show the maintenance history of a group of assets at a glance.
Easily conduct asset checks
With FacilityBot, asset checks can be conducted in 4 easy steps, including using the QR code on the Asset Bot App to quickly view maintenance history and conduct inspections.
Link assets on the move
The FacilityBot Mobile App allows linking of assets to fault reports and requests by scanning the asset QR code. This aids in identifying the exact asset involved and can be used as evidence of technician visits.
View asset maintenance history on the move
Allows users to quickly view an asset's maintenance history by scanning the asset QR code with the FacilityBot Mobile App.
Fault rectification oversight
FacilityBot encourages photo evidence to be attached so that a fault ticket can be closed. Managers can therefore easily exercise oversight and ensure that faults have been properly rectified.
Send rectification evidence to fault reporters
FacilityBot automatically updates the fault reporters on the status of their fault report if rectification photos are captured. This can be automatically conveyed to the fault reporter to close the loop.
Maintain evidence for audits
FacilityBot maintains a record of all fault tickets including any rectification photo and video evidence. This information is easily searchable to show to the auditors.
Mobile enabled
The FacilityBot Mobile App allows photo and video attachments to be made with fault rectification to close the loop. This facilitates documentation of such rectifications on a single digital interaction.
Easily create new sites and specify GPS coordinates
FacilityBot's Attendance feature allows you to create areas where you want to enable Responders to check-in and check-out by specifying GPS coordinates. This helps define the area where attendance can be managed.
Responders check-in and check-out using their mobile app
Responders can perform check-ins and check-outs through the FacilityBot mobile app once sites are configured. They need to be physically present at the configured GPS location to complete the process. The system tracks and compiles the check-in and check-out data automatically.
Easy Set Up
Simply toggle this feature "on", and ask Responders to allow the location tracking for their FacilityBot mobile app, and this feature is ready to go!
View Responder Locations on a Map
Easily see where all the Responders are with respect to your site. Use this information to gauge manpower adequacy or gauge response times to requests.
Drag and Drop Tasks onto Responders’ Calendars
Allows users to schedule tasks for technicians (Responders) by simply dragging and dropping tasks onto the calendar. You can also change the time or reassign the task to another Responder as needed.
Technicians complete tasks using the FacilityBot mobile app
Technicians are notified of their scheduled tasks via the mobile app, where they can complete the tasks. Admins and managers can monitor task completion in real-time.
Configure Checklists and Approval Flows
Easily create new Permit Types by configuring checklists and the approval process flow for permits. Each step allows you to specify the responsible person.
Invite Contractors for Approval Process
Trigger invitation emails to contractors to apply for permits. Applications can be managed and signed off digitally, with automatic updates sent to applicants at each stage.
Configurable Request Forms
FacilityBot's form builder allows users to create fully custom service request forms, adaptable for various scenarios such as Event Set Up requests, Security Pass Requests, Car Park Label requests, or any other service request needed for facility management.
Integrated Workflows
This feature allows the creation of customized workflows for service requests, linking them to priorities, locations, types with messages, etc. It helps create automated responses and ensures a smooth request handling process for facility managers.
Omni-Channel Request Options
Service requests can be submitted through various messaging platforms integrated with FacilityBot (like WhatsApp, Telegram, etc.), as well as from the FacilityBot Mobile App or website. This ensures requests reach facility managers promptly.
Statistics of Custom Requests
Provides detailed insights and statistics on all service requests submitted. Users can check details such as request volume, response time, and other analytics through a custom dashboard.
Organize your Asset Documents
Use FacilityBot to store softcopies of all your facility-related documents, such as warranties and manuals. Provides centralized access for easy search and retrieval of documents.
Capture Asset Notes
FacilityBot allows the recording of ad-hoc asset notes. It helps store and manage these notes along with documents and maintenance records, ensuring all necessary information is available in one platform.
Automate Alerts and Assignments
FacilityBot helps to avoid manual interventions and reduce coordination work by automating the assignment of tasks and sending alerts to the concerned personnel through email and SMS based on request attributes.
Automate Reminders, Re-Assignments and Escalations
Workflows can be set up to handle requests that have not been dealt with in time by sending reminders and automatically re-assigning or escalating the request to other personnel after a specified time.
Easily create new meters of any type
FacilityBot's Meters feature allows you to create meters for energy, water, and equipment systems. Meters can be tagged with location tags to identify the location of the meter and can be linked to assets for better data management.
Record meter readings and track aggregated data
Readings for each meter can be easily entered into FacilityBot. Meter data will be automatically aggregated to facilitate analysis of cumulative and average data.
Create new parts and link to assets
Easily create new parts with a starting balance and then link the part to an asset.
Track changes in quantities of spare parts
Record additions to parts when you purchase new stock and document when they are used. Link quantity changes to requests to know the interventions that used the spare part.
Easily create new Licenses
FacilityBot's Licenses feature allows you to easily create Licenses that you wish to track. You can attach PDF documents and link the licenses to assets and locations to provide more detail regarding the licenses.
Get reminders of License renewals and track their renewal status
In larger Facilities Management operations, compliance requirements can get tedious. FacilityBot allows you to easily set renewal emails when License expiry dates are approaching and track the renewal status of these Licenses.
Easily create new Contracts
Allows you to easily create contracts that you wish to track. You can attach PDF documents and relate the contracts to assets, locations, vendors, and customers.
Get reminders of Contract renewals
Enables you to set up email reminders when contract expiry dates are approaching and track the renewal status of these contracts.
Create unique QR Codes
Allows creation of QR codes for each location or asset. Requestors can scan the QR code, and a pre-prepared form is loaded to report faults or make service requests.
Scan and Report
Requestors can easily make fault reports or service requests by scanning the QR code and filling out a web form. FacilityBot can automatically update the status of the request via email.
Easily configure Schedules of Rates
This feature allows you to set up lists of prices with pre-approved vendors. You can easily select these prices when dealing with work requests, ensuring the correct price, item, and quantity are quoted promptly.
Automate workflows when quotes are submitted
This feature automates the approval workflow for quotes submitted by pre-approved vendors. You can set up automatic approvals based on cost thresholds, and analyze expenditure data for each Schedule of Rates.
Create Expenditure Requests
FacilityBot allows management to easily create expenditure requests associated with faults or service requests, with options to add supporting quotes and set cost centers.
Request Approval for Expenditures
Expenditure requests can be submitted for approval, which can be sent to specified approvers for authorization. This includes an option to approve requests via email.
Track Overall Expenditures
FacilityBot tracks expenditures for cost control, allowing management to view overall data on budgets and alerts when expenditures exceed preset thresholds.
Expenditure Statistics
FacilityBot provides detailed expenditure statistics and export functions to monitor spending history. It includes tools for analysis and helps identify expenditure trends.