This is a SaaS product for collecting, displaying, and managing customer feedback on websites. It allows easy integration with platforms like Shopify and Wix, offers customization options, and provides tools to enhance the visibility of feedback. It focuses on seamless setup and flexible design to improve customer engagement through feedback and testimonials.
Features
Review Section Creation
Enables you to create a review section on your site quickly.
Customization
Allows you to customize the appearance of the feedback section to match your site's branding.
Integration with Platforms
Supports integration with platforms like Shopify, Wix, and Zapier.
Universal Compatibility
Works on every device and platform.
Moderation Features
Provides tools for moderation of comments and feedback.
Review Capture and Testimonials
Collect reviews and testimonials from customers and display them on your website.
Customizable Widgets
Offer customizable widgets to integrate reviews and testimonials seamlessly into your website's design.
Automated Email Requests
Send automated email requests to customers encouraging them to leave reviews.
Video Testimonial Collection
Allow customers to submit video testimonials that can be featured on the site.
SEO Rich Snippets
Enhance search engine visibility with SEO-friendly review snippets.
Classic Text Reviews
Collects text reviews directly from customers. Provides a widget to display reviews on your website, along with subscription and pop reporting.
Visual Photo Reviews
Allows customers to upload photos with their reviews. Comes with a display widget to showcase photo reviews with updating layouts.
Curated Text Testimonials
Enables curation, approval, and publication of text reviews on various pages. Provides a widget for an engaging display of testimonials.
Visual Testimonial Showcase
Showcases visual testimonials by creating galleries and embedding them on your site. Allows client reviews to have visual impact with social proof.
Shopify Integration
Learn how to add reviews on Shopify by editing the theme code and inserting Commenti scripts. This feature guides you through locating the theme file, pasting the script, and placing Commenti using custom liquid sections in your store.
Star Rating System
Users can rate products or services using a star rating system, allowing them to give feedback efficiently.
Photo Upload
Allows users to upload a photo as part of their feedback, enhancing the review with visual evidence or examples.
Comment Input
Users can add a comment or message up to 500 characters, providing detailed feedback.
Google Sign-In
Users can sign in with their Google account to simplify authentication and submission.
Feedback Sorting
Feedback can be sorted by most recent, helping users to view and organize comments in a helpful order.
WordPress Integration
Guide to integrating Commenti with WordPress by adding a script tag to the global header and using the 'Custom HTML' block to place Commenti code on a specific page or post.
Wix Integration
Allows you to add reviews on your Wix website in 5 minutes by using custom code. This includes navigating to the Dashboard, selecting 'Custom code', inserting a script, and embedding code for the Commenti application.
Custom Code Insertion
Enables you to insert custom HTML code into your Wix site's head section to integrate Commenti. This involves copying and pasting a script provided by Commenti into the site's settings.
Embed Code
Provides an option to embed the Commenti app by selecting the 'Custom Element' option from the Wix editor's toolbar and inserting the server URL and tag name for the comment section.
Server URL & Tag Name
Instructs how to insert the server URL and 'comment-section' as the tag name in the Wix editor to properly install the Commenti app on your site.
WooCommerce Integration
Provides a step-by-step guide on how to integrate comments on WooCommerce in just five minutes. This involves installing the Comment plugin, navigating to specific sections in the WordPress admin panel, and inserting the provided code into the Global Header.
Script Tag Insertion
Shows how to insert a <script> tag in the Global Header of the WordPress admin panel to enable Commenti functionalities.
Custom HTML Insertion
Allows users to place Commenti features anywhere on the page using the 'Custom HTML' block in the WordPress block editor.
HTML Editor Access
Explain how to access the website's HTML editor to prepare it for inserting the Commenti script. This allows users to make necessary changes to their site directly.
Commenti Script Insertion
Guide on locating the <head> section of the HTML for inserting the Commenti script. This step ensures that the Commenti feature is loaded correctly on the webpage.
Comment Section Placement
Instruction on where to choose the location for the Commenti section on a webpage. This involves adding the Commenti section code to a chosen HTML location to display the reviews.
Installation Verification
Steps to verify that Commenti is installed correctly and changes are saved. This ensures that the Commenti section appears as expected on the live site.
Register Your Domain
Register the domain where you want to use Commenti. Basic and Standard plans allow 1 domain, Business up to 3 domains, and Enterprise for multiple domains.
Create & Import Your Data
Create a dashboard and import necessary data to organize your workspace and make use of Commenti's features.
Install & Customize Commenti
Install Commenti on your website and customize the widget to fit your brand for enhanced customer interaction.
Integrate with Your Platform
Integrate Commenti with e-commerce platforms such as Shopify or WooCommerce for seamless connection.
Customize Your Commenti Appearance
Go to your Commenti dashboard to adjust colors, fonts, and other styling options to match your website aesthetics. You can preview changes in real-time before saving.
Add the Script
Copy a provided script and paste it into the <head> section of your HTML file. This script loads the Commenti library.
Add the Component
Copy a component snippet and paste it where you want the comments to appear in the <body> section of your HTML file. This component will use your customized styles.
Integration Support
Provides support for integration with various e-commerce platforms.
Subscription Management
Allows users to change or cancel their subscription plans.
Feature Requests
Enables users to request new features.
Data Security
Ensures data security and compliance with GDPR.