A platform for collecting and managing user feedback. Features include feedback boards, product roadmap, feedback widget, and changelog. Provides integrations and customizable options for user engagement and product optimization.
Features
Feedback Boards
Create space where users can leave feedback, and manage it in a centralized platform.
Product Roadmaps
Visualize product plans and share updates with users to keep them informed.
Feedback Widget
Integrate feedback collection seamlessly into your product, capturing user insights directly from your app.
Changelog
Communicate product updates and changes to users, keeping them informed about the latest developments.
Boards
Create and manage boards for collecting ideas, feedback, and organizing them efficiently.
Widgets
Embed user feedback and feature requests directly into your website.
Roadmap
Generate visual roadmaps to showcase plans and upcoming features to users.
Changelog
Generate beautiful and effective changelogs to keep users informed of the latest updates.
Multi-Projects
Manage all of your projects within a single account.
Moderation
Enable review and approval processes for user-generated content.
Custom Statuses
Define custom statuses to match your workflow.
Private or Public Boards
Make boards private for internal use or public for feedback collection.
Feature Voting
Allow users to vote on submitted ideas to prioritize developments.
Custom Domain
Use your own domain for your feedback boards.
User SSO
Allow users to register and log in with single sign-on.
Vote on Behalf
Cast votes for ideas when receiving feedback directly.
Dark Mode
Option to enable dark mode for user interface.
Button Styling
Customize buttons to match your brand's design.
SEO Redirect
Automatically redirect old URLs to new ones.
Anonymous Mode
Allow users to post feedback without logging in.
Pin Posts
Highlight important posts at the top of boards.
Internal Comments
Keep internal notes and discussions on feedback items.
Custom CSS
Add custom CSS to further personalize the appearance.
Merge Posts
Combine duplicate posts into a single entry.
Tags
Organize feedback with customizable tags.
Estimated Dates
Communicate expected delivery dates for features.
Categories
Organize posts into defined categories for clarity.
Markdown
Enable markdown for rich-text formatting.
Integration
Integrate the tool seamlessly with your existing workflow.
Multi-Language
Offer feedback boards in multiple languages.
Feature Voting
List feedback from users, team, or stakeholders to prioritize features.
User SSO
Automatically authenticate users and provide access.
Moderation
Approve new posts and/or comments before they're published.
Customizations
Customize CSS and branding to make it unique.
Private or Public Boards
Create either public or private boards for sharing progress.
Custom Domain
Host the board on a custom domain or default URL.
Collect votes
Allows users to submit feedback or upvote on posts on personalized boards.
Share status updates
Enables you to instantly share new updates to all voters and users at once.
Fully customizable
Gives the ability to customize the look, statuses, branding, and more to make it your own.
Embed Everywhere
Collect feedback on your website, within your product, or anywhere you want.
Track bugs and other feedback
Users can describe problems with screenshots and more.
Fully Customizable
Customize the look, statuses, branding and more. Can be done via button, link, or floating icon.
Feature Voting
Allow users, team members, or any stakeholders to vote on posts.
User SSO
Automatically authenticate your users and give them access.
Moderation
Approve new posts and/or comments first.
Customizations
From custom statuses to custom CSS and branding.
Private or Public
Create either public or private boards, or both.
Screenshots + Files
Collect screenshots or files sent by users to visually see what's up.
User Feedback Collection
Collect all user feedback in one place, allowing you to manage and prioritize suggestions easily.
Customization Options
Options to customize board names, status names, and more to match your brand or project workflow.
SSO Authentication
Single Sign-On authentication to allow seamless user access management.
Anonymous Voting
Allow users to submit feedback or vote on suggestions anonymously.
Domain Hosting
Host the feedback board on your own domain for better brand consistency.
Feedback Boards
Embed feedback boards in your product, allowing users to share their ideas and feedback directly within your platform.
Customizable Roadmap
Create a product roadmap that can be embedded or hosted on your domain, providing a clear view of what's in progress or completed.
Implementation Flexibility
Choose from three implementation methods: Embed the roadmap in your product, host it on your domain, or combine it with feedback boards for a comprehensive portal.
Floating icon
Add a floating customizable icon to your site or product for users to easily give feedback.
Buttons & links
Use your own custom buttons and links within your website or product to facilitate user feedback.
Sticky button
Add a sticky button to the side of your product or site to collect feedback seamlessly.
Embeddable Feedback Widget
Embed feedback boards and/or roadmaps directly in your product, allowing users to interact and leave feedback.
Implementation Options
Choose from three ways to implement the widget: All-in-One (entire feedback portal), Boards-only (overview of all feedback posts), or Single Board (a specific board).
Dark Mode
Option to switch the embeddable widget to dark mode for better integration with different product themes.
Focused ICP (Ideal Customer Profile)
Clay pivoted to focus on a specifically defined Ideal Customer Profile to better tailor their product to meet the needs of their target audience, ensuring their sales strategy was more effective.
Community Building
They built a community of power users, particularly through platforms like Slack, to engage and receive real-time feedback to refine their product offerings.
Customer-Friendly Monetization
Innovative monetization strategies were implemented to ensure customer satisfaction and retention, making payment structures more customer-centric.
AI for Growth
Leveraging AI technologies to enhance their product's capabilities, Clay was able to supercharge their growth and offer unique solutions to their clients.
Goal-Oriented Roadmaps
Plan roadmaps around specific goals or outcomes with emphasis on aligning product deliverables with business objectives.
Feature-Based Roadmaps
Organize roadmaps based on planned features, organizing deliverables aesthetics for clarity among team members.
Now-Next-Later Roadmaps
Helps teams understand what needs doing now, what is planned for the near future, and what is under consideration for later.
Hybrid Roadmaps
Combine different elements of goal-oriented, feature-based, and time-based roadmaps to accommodate unique team needs and strategies.